| Course | |||||
|---|---|---|---|---|---|
 | 1. MOE911 BASIC / Introductions Instructions on how to use and access training on your mobile device. *** PLEASE CHECK WITH YOUR AGENCY POLICY ON USING PERSONAL PHONES FOR WORK RELATED BUSINESS*** | ||||
 | 1. MOE911 BASIC / Character In Crisis This course targets high priority behavior challenges that often occur during and after critical incidents and teaches how to thrive while coping with continuous situational stress. Based on the Six Pillars of Character, this course motivates... | ||||
 | 1. MOE911 BASIC / Character In Crisis CIC TRACK targets high priority behavior challenges that often occur during and after critical incidents and teaches how to thrive while coping with continuous situational stress. Based on the Six Pillars of Character, this course motivates... | ||||
 | 1. MOE911 BASIC / Character In Crisis 1. Start your day by connecting with your peers through a quick check-in. Share how you’re feeling and what you hope to achieve today. 2. Participate in a group discussion or forum where you can offer support or share... | ||||
 | 1. MOE911 BASIC / Character In Crisis Work-related burnout and job fatigue are increasingly common issues that can significantly impact both personal well-being and workplace productivity. Understanding the signs and causes of burnout can help individuals and organizations take... | ||||
 | 1. MOE911 BASIC / Change Management 35 minute intro: Change Management Basics in the PSAP environment Preparing your PSAP teams for known changes and the unexpected; In a world where technology, staffing and community are ever-changing, your managers must learn more than just... | ||||
 | 1. MOE911 BASIC / Change Management Preparing your PSAP teams for known changes and the unexpected; In a world where technology, staffing and community are ever-changing, your managers must learn more than just processes, policies & tactical components. They need to learn about... | ||||
 | Cybersecurity The ability to maintain voice and data communications at all times is critical for public safety agencies to perform their life-saving missions. By establishing resiliency measures, public safety communications can better withstand potential... | ||||
 | Customer Service Positivity is great! When you’re positive, you lift everyone around you. You create positive energy that affects everybody you interact with, making everything you do seem easier. The opposite is also true. Negativity will make you unhappy and... | ||||
 | Customer Service When you go parachuting from a plane, there are certain things you want. First, a parachute! Won’t get far without that. But next, you want an instructor who knows what they’re doing. It’s dangerous, after all! Someone calm and focused who... |
